Privacy Policy
Effective date: [PLACEHOLDER — to be filled by legal counsel]
1. Introduction
This Privacy Policy explains how FiguMatch (the “Service”) collects, uses, and shares information about you when you use our platform. We are committed to respecting your privacy and to being transparent about our data practices.
2. Information We Collect
We collect information you provide directly, such as your email, display name, sticker inventory, and messages. We also collect information automatically, such as device identifiers, IP address, user-agent, approximate location (when you enable geolocation), and interaction logs used to improve the Service.
3. How We Use Your Information
We use the information we collect to operate and improve the Service, match you with nearby collectors, deliver in-app rewards, respond to support requests, prevent fraud and abuse, and communicate updates. We may also use aggregated, de-identified information for research and product analytics.
4. Data Sharing and Disclosure
We do not sell your personal information. We share limited information with service providers who help us operate the platform, and with other users only to the extent necessary for the Service to function (for example, your display name and approximate distance shown on the Radar). We may disclose information when required by law.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we remove or anonymize your personal information within a reasonable period, unless retention is required for legal, security, or audit purposes.
6. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, to object to certain processing, and to withdraw consent where processing is based on consent. You may exercise these rights by contacting us at hello@figumatch.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, measure feature usage, and improve performance. You can control cookies through your browser settings, but disabling them may affect Service functionality.
8. Third-Party Services
The Service integrates with third-party providers for essential functionality, including AI conversational assistance and hosting infrastructure. Those providers handle limited information under their own privacy policies. We select providers with privacy-respecting practices.
9. Children's Privacy
FiguMatch is not directed to children under the age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children below that age. If you believe a child has provided us information, please contact us so we can delete it.
10. International Data Transfers
Your information may be processed in countries other than the one in which you reside. When we transfer data across borders, we use appropriate safeguards to ensure your information receives an adequate level of protection.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Service or by email. Your continued use of the Service after the effective date of the updated Policy constitutes your acceptance of the changes.
12. Contact
If you have questions, requests, or complaints about this Privacy Policy, please contact us at hello@figumatch.com. We will do our best to resolve your concern promptly.